Политика возврата средств

Lerenu will solely entertain requests for returns, exchanges, or refunds if the items are sent back in their original packaging and pristine condition within 30 days of the purchase date. Please be aware that no refunds will be processed for products that have been opened, used, or returned in a damaged state.

To initiate a product return, please get in touch with us at hello@lerenu.com.au. It's important to mention that all expenses related to shipping for returns are the responsibility of the customer.

In cases where the purchased product is defective or doesn't meet the advertised standards, please reach out to us at hello@lerenu.com.au before returning the items. We will collaborate with you to address and resolve the issue promptly.

If, by any chance, your order reaches you in a damaged condition, please promptly inform us by emailing hello@lerenu.com.au, and we will work closely with you to resolve the matter.

AS with any product, if you experience any unexpected discomfort, pain, or other adverse conditions during or after use, stop immediately and consult your physician before continuing use. Every person's hair and scalp conditions are unique. Individual results may vary depending on hair type, condition, and consistency of use. Lerenu does not guarantee specific results or that it will be the ideal product for particular uses.

All reviews are by real people and may not reflect the typical purchaser's experience and are not intended to represent or guarantee that anyone will achieve the same or similar results.